To keep our services for you and your students as stable as possible, regular maintenance of the server park is necessary. For the installation and implementation of (security) patches, updates and other necessary system technical interventions, we and our supplier need a fixed time. To minimise the inconvenience to you and your students, we have established a single monthly maintenance window for non-critical and regular improvements to the systems.
Schedule 2023
Below is the schedule for 2023 and which environments will be affected by this maintenance.
- Monday 16 Jan 2023 between 11pm and 1am.
- Monday 20 Feb 2023 between 11pm and 1am.
- Monday 20 Mar 2023 between 11pm and 1am.
- Monday 17 Apr 2023 between 11pm and 1am.
- Monday 22 May 2023 between 11pm and 1am.
- Monday 19 Jun 2023 between 11pm and 1am.
- Monday 17 Jul 2023 between 11pm and 1am.
- Monday 21 Aug 2023 between 11pm and 1am.
- Monday 18 Sep 2023 between 11pm and 1am.
- Monday 16 Oct 2023 between 11pm and 1am.
- Monday 20 Nov 2023 between 11pm and 1am.
- Monday 18 Dec 2023 between 11pm and 1am.
Affected systems
- All PeopleFluent LMS environments
- All Totara environments
Impact
As a reboot is required by default, your environment will be unavailable for some time. This will be 5 to 10 minutes.
Perhaps needless to say, we would like to point out that these are operating system maintenance and adjustments. No adjustments will be made to the software of your environment(s).
Intermediate maintenance window
It may be necessary to update a specific server or service in the interim. This may be due to a critical update to ensure the security of the server or service or to update the software to the latest version so that you can make full use of an application's new functionality. If it involves an intervention on a customer-specific environment, we will approach you as a customer directly and determine such a time in consultation. Where it concerns services on a particular server as a whole, we will also mention this on this page.
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