Articulate 360 Teams: roles and permissions

Modified on Mon, 24 Nov at 10:30 AM

Last updated: 12 November 2025

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In Articulate 360 Teams, permissions determine what team members can do and which areas they can access. Setting these permissions correctly is important for collaboration, management, and security.

Types of permissions

Permissions are divided into three functions:

Function	Description
Creating	Create and edit content in the Articulate 360 apps.
Managing	Team, group, and account management.
Distributing	Manage learners and distribution in Reach 360.

Creating

Permission	Description
Creator	Can use Storyline 360, Rise 360, and other apps to create e-learning and collaborate. Uses one creator license.
Localization	Enables translations in Rise 360 and Storyline 360 (only when Articulate Localization is activated).

Managing

Permission	Description
Account Owner	Manages billing and purchases of extra creator licenses. Also has primary admin permissions by default.
Primary Admin	Has all permissions of a 360 admin plus additional options such as activating SSO, adjusting the subdomain, and configuring Reach 360.
360 Admin	Manages all team members and groups. Can activate Reach 360 and assign Reach permissions. Doesn’t use a creator license.
Group Manager	Manages only assigned groups. Can add, remove, and move members within that group.

Distributing

Permission	Description
Reach Admin	Manages all learners, trainings, and settings in Reach 360.
Reach Manager	Manages only assigned groups.
Reach Reporter	Has access to the reporting dashboard only.

Key tasks per role

Task	Who can do this
Create e-learning	Creator
Translate content (Localization)	Creator
Add or remove team members	Primary Admin, 360 Admin, Group Manager
Manage licenses and create groups	Primary Admin, 360 Admin
Make purchases or manage subscription	Account Owner
Activate/deactivate Reach 360	Primary Admin, 360 Admin

Transfer account ownership

A team can have multiple admins, but only one account owner and one primary admin.
If you want to transfer ownership, contact Articulate Support with:

name of the new account owner
email address
phone number

Assign a new admin

Only primary admins and 360 admins can add new admins.
Because these roles do not use a license, you can assign multiple admins.

? Tip: always assign at least one extra 360 admin as a backup so you’re never without an administrator.