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Service Level Agreement (SLA)
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Maintenance windows
Business Closure
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Single sign on (SSO)
Downtime
Whitelisting of the mailserver
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SSL certificate
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Freeze-window
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Priorities of our Customer Care
Articulate 360 Teams - Removing Team Members and Managing Content in Articulate 360 (Rise)
Datacenter Proserve
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System Status
Logging in to our portal
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Adding someone to the CC on a ticket
Articulate terms and conditions
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Reply to e-mail without sending the full mail thread
Articulate 360 – I have a license on both data centers, how does that work?
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License management - Assigning a seat/license
ISO 27001:2022 certificate
Vyond terms and conditions
Articulate 360 Teams - Managing content and working together (Articulate 360 AI/Rise)