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Service Level Agreement (SLA)

Modified on 25 September by Irma Boks-Eek

Articulate 360 - Data Center Location US or EU?

Modified on 26 January by Bastiaan Timmer

Hosting Your Articulate 360 License on an EU Server

Modified on 08 April by Godfried Bruins

Maintenance windows

Modified on 03 June by Irma Boks-Eek

Single sign on (SSO)

Modified on 09 July by Irma Boks-Eek

Business Closure

Modified on 02 March by Herbert Jansen

Upload a SCORM-package in a LMS

Modified on 29 December by Irma Boks-Eek

Whitelisting of the mailserver

Modified on 07 August by Irma Boks-Eek

Using images in an LMS

Modified on 10 July by Irma Boks-Eek

Downtime

Modified on 01 August by Irma Boks-Eek

SSL certificate

Modified on 29 December by Irma Boks-Eek

Freeze-window

Modified on 02 September by Herbert Jansen

Vulnerability of ESXi-software

Modified on 25 October by Herbert Jansen

Priorities of our Customer Care

Modified on 18 September by Irma Boks-Eek

Safely sending user data

Modified on 18 September by Irma Boks-Eek

Emptying cache in browser

Modified on 29 December by Irma Boks-Eek

Articulate 360 - Differences between Personal- and Teams licenses

Modified on 26 January by Inge Sanders

Required information in a (new) ticket

Modified on 25 October by Irma Boks-Eek

Totara | Tips | Using parameters in featured links block

Modified on 04 May by Zehra Leferink

Datacenter Proserve

Modified on 25 February by Maaike Haverkamp

Articulate 360 Teams - Removing Team Members and Managing Content in Articulate 360 (Rise)

Modified on 26 January by Inge Sanders

Articulate 360 - I have an active creator license but it says “Trial Expired”

Modified on 26 January by Inge Sanders

Logging in to our portal

Modified on 18 September by Irma Boks-Eek

System Status

Modified on 12 January by Herbert Jansen

Articulate 360 Teams - add creator

Modified on 26 January by Inge Sanders

Install Articulate 360 and Storyline

Modified on 24 November by Inge Sanders

Adding someone to the CC on a ticket

Modified on 18 September by Irma Boks-Eek

Change language in this portal

Modified on 29 December by Irma Boks-Eek

Reply to e-mail without sending the full mail thread

Modified on 24 July by Irma Boks-Eek

Articulate 360 – I have a license on both data centers, how does that work?

Modified on 11 February by Emma Lichtenbeld

Articulate terms and conditions

Modified on 17 September by Melle Schreij

Articulate 360 Teams - Roles and permissions

Modified on 26 January by Inge Sanders

License management - Assigning a seat/license

Modified on 28 April by Inge Sanders

ISO 27001:2022 certificate

Modified on 18 March by Irma Boks-Eek

Vyond terms and conditions

Modified on 03 March by Melle Schreij